Intranet

With more than 300,000 employees around the world, IBM continually strives to improve productivity and reduce costs throughout the organization. IBM wanted to find an even more efficient way to manage its corporate travel program, to lower employee travel costs and to improve productivity. To solve the problem, IBM deployed an easy-to-use, self-service online booking system that encourages travel policy compliance and enables better control of the travel management process across the entire company. The new employee reservation application connects several different, previously siloed systems, creating an integrated, highly resilient solution capable of providing realtime reservations. tech news

AAA Arizona employees needed a more productive, secure way of distributing product and service materials than by e-mail. Although the answer pointed to an all-employee intranet site, the question was how the auto club could implement one without requiring extra resources or skills--and a whole lot of time. After considering several off-the-shelf options, AAA Arizona chose the Compuware Uniface View business integration portal. Within a month, the auto club had a pilot portal up and running. Now AAA Arizona employees have critical information at their fingertips, increasing productivity and member satisfaction. tech news

On-to-Knowledge builds an ontology-based tool environment to speed up knowledge management, dealing with large numbers of heterogeneous, distributed, and semi-structured documents typically found in large company intranets and the World Wide Web. The Web and company intranets have boosted the potential for electronic knowledge acquisition and sharing. This paper offers an overview of the On-To-Knowledge approach to knowledge management. tech news

Knowledge has widely been acknowledged as one of the most important factors for corporate competitiveness, and there has been an explosion of IS/IT solutions claiming to provide support for knowledge management (KM). This paper explains that by adopting a multi-perspective of the intranet where information, awareness, and communication are all considered, this interaction can best be supported and the intranet can become a useful and people-inclusive KM environment. tech news

This paper outlines the features of weblogs and wikis, two web technologies that can be used inside a corporate firewall to provide platforms for the exchange of information and knowledge, complementing intranets, instant messaging and email. Both are low cost web technologies and are now rapidly being adopted by a wide range of organisations seeking to provide a wider range of services to support knowledge management. tech news