Printek Case Study: Rayovac
Rayovac is the third largest U.S. manufacturer of batteries. Rayovac markets the number one selling domestic rechargeable brand battery, and is the world leader in hearing aid batteries. Their partnership with Printek came about when Rayovac was in the process of implementing an ERP system, SAP/R3. Rayovac's legacy mainframe based printers were not compatible with the new system. The Printek FormsMaster 8000 met or exceeded all of Rayovac Corporation's selection criteria for their mission critical printing needs. Rayovac chose the FormsMaster 8000 with a built-in Ethernet interface that eliminated the need for an external server.

Network Performance Evaluation on an IBM e325 Opteron Cluster
Network performance evaluation is an important measurement that is used to adjust and tune up cluster systems for high-performance computing. The IBM e325, the first AMD Opteron processor-based server from IBM, is an outstanding computing power designed for HPC applications. This paper summarizes the overall performance of all the communication networks (100 Mb/s Ethernet, Gigabit Ethernet (GigE), and Myrinet) that are available on a 16-node Linux cluster.

Intel 865G Chipset Graphics and Memory Controller Hub (GMCH) With Intel Extreme Graphics 2
This white paper details the Intel 865G chipset GMCH key benefits and operation. The 865G Graphics and Memory Controller Hub (865G GMCH) is Intel's first dual-channel memory controller hub with integrated Intel Extreme Graphics 2 for the Intel Pentium 4 processor. The 865G GMCH, with its enhanced architecture graphics engine, delivers not only high 2D/3D graphics performance, but also provides an efficient high-bandwidth communication channel connecting the processor, system memory, CSA (Communications Streaming Architecture), I/O subsystem, and other components together to deliver a stable mainstream desktop platform solution.

Work Is an Activity Not a Location: The Power of One Network - Securing and Scaling the Wireless LAN
First-generation Wireless LAN (WLAN) systems were all about basic standards, connectivity, and end-user productivity. They did not address a number of key enterprise requirements. Second-generation WLAN systems are all about enhanced standards addressing security, Quality of Service (QoS), interoperability, enterprise-wide roaming, and architected solutions with placement of functionality for optimal price, performance, and control. This paper describes Nortel Networks second-generation secure WLAN architecture, which is centered on the networking element?the WLAN Security Switch. This position paper focuses on addressing the challenges and issues of today's enterprise WLAN environments through second-generation WLAN architecture and solutions.

Sirius: Statistical Interpretations of a Real Inventory of UNIX Servers
Calculating the total aggregate server load in the 'wrong' way can result in significant (>2 x) over-provisioning of total server capacity. This is an especially important consideration when calculating the total capacity required for a single large server needed to virtualise and replace many small, often under-utilized servers. This paper illustrates the method and useful graphical representations of some of the more important considerations.

Networked Printronix Thermal Printers Support a Major Retailer's New Automated Inventory System
The organization had been using several different brands of thermal printers - a combination of Intermec, Unimark and Datamax models - to print the 2.4 million pick tickets per month in its distribution centers. Updates to pick-ticket files required stopping the printers, then downloading the changes into each of the thermal printers one at a time. The retailer purchased 168 Printronix T5304 thermal printers and 75 Printronix P5215 line printers to support the new automated inventory system at each of the seven distribution centers.

Deliver Customized Services With Service-Driven Metro Networks
Join Cisco Product Manager Wesley Mukai as he discusses how to combine multiple services over a common infrastructure in order to deliver high-speed, customized services to your enterprise customers. Explore the Cisco five-step approach to building Metro Ethernet networks. Examine Metro Ethernet-based services and their associated service-level agreements (SLAs), and obtain valuable technical information about sample network architectures and product and solution options.

Building the Foundation of the Multimedia Wireless Internet: The Migration to IPv6 and MPLS for UMTS
This paper discusses some of the challenges presented by "always-on," content-rich services, and how IPv6 and MPLS solve these challenges and present opportunities for operator profitability while minimizing equipment churn. This paper demonstrates the commitment and leadership in delivering a seamless, phased approach to UMTS Release 5 that will require the enabling technologies of IPv6 and MPLS to deliver QoS for the "all-IP" common multiservice infrastructure of tomorrow.

Virtual Office Services
This white paper describes the virtual office tools and technologies that are included with NetWare 6.5. Virtual Office provides Web mail, password management, company news, a personalized Web space along with Novell iFolder, iPrint and eGuide. Novell iFolder enables access to synchronized files from any location using a standard browser. iPrint enables secure printing to any printer over the Internet and eGuide provides a fast and efficient utility for end-user access to LDAP and eDirectory content such as employee lists, addresses, organization charts and more. Virtual Teams adds the ability to collaborate among multiple users with shared folders, Internet chat, a team calendar, team favorites and team discussions.

Telecom Applications - Enterprise Fax Solutions
A leader in enterprise fax solutions and an IBM business partner had developed easy-to-use, leading-edge communications software for the AS/400 and PC networks. Their existing supplier was delivering units that were incomplete and of substandard conditions, despite their quality control. A customer referred WIN, who helped them solve numerous technical and production problems. WIN provided a series of industrial computers, network cards and monitors. The units were assembled, tested and burned-in for a 48-hour period of time. WIN continues to help them develop and produce new products, as well as assists them with controlled migration to new technologies.

Optical Ethernet Overview
Optical Ethernet delivers today what could only be imagined before. It fundamentally changes the way networks are being designed, built, and operated by creating a new networking solution that extends the boundaries of the LAN environment to encompass the MAN and WAN. By providing a seamless evolution path, Optical Ethernet allows service providers to increase their revenue and decrease costs while continuing to support legacy services. It allows corporations to gain competitive advantage from their networks by reducing IT costs, delivering information faster, increasing employee productivity and improving resource utilization.

Managing IBM eServer BladeCenter Systems With IBM Director V4.1 and Remote Deployment Manager V4.1
This paper describes how to install IBM eServer BladeCenter using IBM Director (Director) and IBM Remote Deployment Manager (RDM). It provides a concise set of instructions based on several existing documents and product publications. The BladeCenter has been designed as a solution rather than simply as a set of servers. In fact, it is comprised of a chassis that provides basic services (such as blowers, power supplies, CD-ROM and diskette drives, video switching, network, and fibre channel connectivity) into which one plug blade servers.

IBM eServer pSeries High Performance Switch Installation
To deliver the performance required by the applications, in addition to powerful servers with high-speed processors, a low latency, very high bandwidth communication network was required. This type of network was originally implemented as the HiPS, evolving later to SP Switch, and then to SP Switch2. A new management function for the complex IBM eServer pSeries environment had been developed and named Cluster Systems Management (CSM). CSM provided the basic management functions required by a cluster based on either IBM eServer pSeries or xSeries, or a combination of the two server types. Because CSM did not support existing SP Switch technology, a new switch technology was needed, the IBM eServer pSeries High Performance Switch (HPS).

OS/400 V5R2 Virtual Private Networks: Remote Access to the IBM eServer iSeries Server With Windows 2000 VPN Clients
One can use Virtual Private Network (VPN) to securely connect remote Windows 2000 users to the IBM eServer iSeries server. This paper provides a step-by-step process for configuring the OS/400 VPN tunnel using V5R2 OS/400 VPN and the Windows 2000 native L2TP and IPSec support. OS/400 VPN in V5R1 has been enhanced to provide better interoperability and flexibility when establishing a VPN connection between heterogeneous systems.

Protecting Remote Sites Using CA's BrightStor Solutions, Featuring BrightStor ARCserve Backup Release 11
Protection and availability of critical data at remote sites is an often overlooked piece of an organization's overall IT strategy. The information at these sites may be just as critical as the data housed in the central DC, but its management, protection and recoverability can be challenged due to a number logistical reasons discussed above. The good news is that the tools to help organizations meet these challenges are available today from CA's BrightStor solutions, and they are designed for ease-of implementation and ease-of-use, reliability and lowest total cost of ownership.

SanDisk MiniSD Card: Flash Card for Mobile Phones
Mobile phones - based on 2.5G and 3.0G technology - with their increased data rates are expected to offer consumers a wide range of enhanced data services throughout the upcoming years. The ultimate goal for service providers is to increase the use of mobile phones thereby increasing the average revenue per user. The miniSD, the world's smallest flash storage card has indeed arrived at an opportune time for mobile phone designers, as multimedia applications in cell phone that are enabled by the new technologies mentioned above are requiring capacities that go well beyond existing onboard embedded storage.

Toshiba The future of mobility
Mobile technology is changing the boundaries of the traditional workplace. We examine the ideas and initiatives that are driving mobility, and where theyll take us in the years to come. Mobile technology is continuing to develop towards greater productivity and improved workplace flexibility. Part of this process will require a more seamless means of moving between one network and the other, as well software that adapts to its connection state. Voice over IP technology will gain a stronger foothold, enabling cheap international voice communication wherever there is a wireless network. Hardware devices are also gaining multi-modal interfaces, enabling users to speak, write or type depending on what suits them. Finally, the attitudes and traditions of the traditional workplace are gradually being re-evaluated to embrace the benefits of an increasingly mobile workforce.<!-- mobile technology, workplace, mobility, productivity, flexibility, VoIP, Voice over IP, voice communication, wireless, multi-modal interfaces, mobile workforce -->

Machine-to-Machine: Let Your Machines Talk
The normal perception of communication is broadening. It is not only people who use telecommunication and Internet technologies to communicate, but the machines around us as well. This is called machine-to-machine (M2M) communication. With tens of billions of machines in the world, from home appliances to industrial machines, the potential is vast. M2M solutions are typically developed for sending indications of unusual situations, collecting information or setting parameters according to business needs. Nokia 12, an intelligent GSM module for wireless applications, provides M2M players with a set of technological advances, giving them more dimensions for developing applications and operating M2M solutions.

Dixon Marketing Takes Smart Logistical Approach to Stocking Military Commissaries
Dixon Marketing Inc. (DMI) of Kinston, NC, has kept America's military supplied since 1964. Not with bullets and tanks, but with something equally important: groceries. Always looking for ways to streamline procedures and help reps maximize their in-store time, DMI recently began researching ways to eliminate a time-consuming, error-prone paper-based replenishment system in the 173 commissaries it services in the contiguous United States. The company discovered, through partnering with mobile solutions provider Integrated Solutions International, an integrated, easy-to-use application that stands up to the demanding job and which features rugged, reliable microFlash 4t 4-inch-wide thermal printers from O'Neil Product Development.

Toshiba The future of mobility
Mobile technology is changing the boundaries of the traditional workplace. We examine the ideas and initiatives that are driving mobility, and where theyll take us in the years to come. Mobile technology is continuing to develop towards greater productivity and improved workplace flexibility. Part of this process will require a more seamless means of moving between one network and the other, as well software that adapts to its connection state. Voice over IP technology will gain a stronger foothold, enabling cheap international voice communication wherever there is a wireless network. Hardware devices are also gaining multi-modal interfaces, enabling users to speak, write or type depending on what suits them. Finally, the attitudes and traditions of the traditional workplace are gradually being re-evaluated to embrace the benefits of an increasingly mobile workforce.<!-- mobile technology, workplace, mobility, productivity, flexibility, VoIP, Voice over IP, voice communication, wireless, multi-modal interfaces, mobile workforce -->

Toshiba The future of mobility
Mobile technology is changing the boundaries of the traditional workplace. We examine the ideas and initiatives that are driving mobility, and where theyll take us in the years to come. Mobile technology is continuing to develop towards greater productivity and improved workplace flexibility. Part of this process will require a more seamless means of moving between one network and the other, as well software that adapts to its connection state. Voice over IP technology will gain a stronger foothold, enabling cheap international voice communication wherever there is a wireless network. Hardware devices are also gaining multi-modal interfaces, enabling users to speak, write or type depending on what suits them. Finally, the attitudes and traditions of the traditional workplace are gradually being re-evaluated to embrace the benefits of an increasingly mobile workforce.<!-- mobile technology, workplace, mobility, productivity, flexibility, VoIP, Voice over IP, voice communication, wireless, multi-modal interfaces, mobile workforce -->

Nokia High Speed Packet Access Solution
The volume of IP (Internet Protocol) traffic has already exceeded that for circuit-switched traffic in most fixed networks. Two key technologies, HSDPA (High Speed Downlink Packet Access) and HSUPA (High Speed Uplink Packet Access), offer breakthrough data speeds - theoretically up to 14.4 Mbps in downlink and up to 5.8 Mbps in uplink respectively - clearly higher than the most advanced 3G networks. The Nokia High Speed Packet Access solution benefits network operators by improving the WCDMA network's packet data capacity and enhancing spectral efficiency.

Toshiba The future of mobility
Mobile technology is changing the boundaries of the traditional workplace. We examine the ideas and initiatives that are driving mobility, and where theyll take us in the years to come. Mobile technology is continuing to develop towards greater productivity and improved workplace flexibility. Part of this process will require a more seamless means of moving between one network and the other, as well software that adapts to its connection state. Voice over IP technology will gain a stronger foothold, enabling cheap international voice communication wherever there is a wireless network. Hardware devices are also gaining multi-modal interfaces, enabling users to speak, write or type depending on what suits them. Finally, the attitudes and traditions of the traditional workplace are gradually being re-evaluated to embrace the benefits of an increasingly mobile workforce.<!-- mobile technology, workplace, mobility, productivity, flexibility, VoIP, Voice over IP, voice communication, wireless, multi-modal interfaces, mobile workforce -->

Enabling a Successful Wireless Enterprise
The demand for and adoption of mobile technologies and devices in the enterprise is increasing at a phenomenal rate. Simultaneously, the capabilities of mobile solutions, as well as the underlying mobile landscape, are changing rapidly. These changes create the need for solutions that facilitate the long-term growth and success of mobile enterprise initiatives. As a result, software vendors must provide comprehensive solutions to manage, secure and maintain the mobile infrastructure, while fostering development, integration and access to applications and information over wireless media. By leveraging new, innovative development and a broad array of strategic business alliances, Computer Associates International, Inc. (CA) delivers comprehensive mobile enterprise solutions to promote customer success.

Game, Set and Match to IBM at Wimbledon
The Wimbledon Championships are steeped in tradition. A large part of its promotion efforts are made through a long time partnership with IBM. A solution was needed to replace the haphazard and lengthy system for photographers, which used a human messenger to run back and forth to Centre Court collecting and delivering films for the cameras. IBM Integrated Technology Services (ITS) devised a wireless networking solution, using FTP to get photographers' pictures straight back to their editors and publications. This ran as a pilot in 2003 to provide proof of concept with a select number of picture agencies with a view to expanding the service in 2004.

Game, Set and Match to IBM at Wimbledon
The Wimbledon Championships are steeped in tradition. A large part of its promotion efforts are made through a long time partnership with IBM. A solution was needed to replace the haphazard and lengthy system for photographers, which used a human messenger to run back and forth to Centre Court collecting and delivering films for the cameras. IBM Integrated Technology Services (ITS) devised a wireless networking solution, using FTP to get photographers' pictures straight back to their editors and publications. This ran as a pilot in 2003 to provide proof of concept with a select number of picture agencies with a view to expanding the service in 2004.

This is the digital networked economy. Where connectivity is power
We live in a world where businesses can fail or thrive through connectivity and networks. The availability of secure, affordable networks allows organisations to connect offices, facilities, staff, management, customers, suppliers and partners together into a commercial ecosystem. In such an environment organisations are increasingly dependent on their networks for not just their day-to-day operational existence but also their current and future commercial fortunes.

Tuning and Deep Diagnostics for J2EE
Understand how Mercury's Deep Diagnostics product can help you quickly identify problems and issues within your J2EE Application. The presentation will provide an overview of the Deep Diagnostics tool, list the benefits offered and application issues often found with the tool, and show a case study demonstrating immediate ROI.

Highly Available Identity Management Deployment Example - Cold Failover Cluster Identity Management
This paper describes the installation and configuration of a cold failover cluster identity management architecture, which provides high availability of the identity management. It does not address high availability for database servers that store directory data. This configuration involves running a single identity management instance on a hardware cluster configured for cold failover. The identity management components are connected to the directory store, which uses one of the high availability configurations for the database server, such as cold failover cluster.

Monitoring Redundant Uninterruptible Power Supplies Using IBM Director
Most UPS monitoring software assumes the server is communicating directly with, and getting power from, only one UPS. Larger UPSes have multiple communication ports or network ports to allow multiple servers to monitor the state of the UPS. This paper will discuss and demonstrate using IBM Director to monitor UPSes in this environment. It also covers the ability of IBM Director to shut down the appropriate systems, when necessary.

High Touch, High Assist: Technology Solutions from Gateway
From handling critical back-office network demands to mobile capabilities in the field, companies need the technology to meet challenges today and manage business-critical IT resources for the long term. Download this white paper to learn how Gateway offers a complete solution that can lower costs, offer customized service and support, and everything you need to build your technology infrastructure.

IBM Tivoli Storage Manager: Bare Machine Recovery for Windows With Cristie BMR
This paper will help one install, tailor and configure Cristie BMR with IBM Tivoli Storage Manager (ITSM) to protect the systems from catastrophic failures. Cristie Bare Machine Recovery (CBMR) is a powerful and flexible backup and disaster recovery software suite. This, integrated with IBM Tivoli Storage Manager (ITSM), provides a Bare Machine Recovery (BMR) solution for all users of Windows 9X, ME, NT, 2000, and XP.

Modular, Multiservices Carrier Platform: Improve Application Flexibility and Lower Operating Costs
The Digitalk carrier-class enhanced switching and services platform was specifically designed to meet the profitability and business challenges faced by today's carriers. The multiservices platform ensures that carriers can deploy enhanced services and business applications more easily, more quickly, more flexibly, and more profitably. These benefits are due to the dramatically lower cost of service and greater flexibility of an open standards-based platform using Intel Architecture.

This is the digital networked economy. Where connectivity is power
We live in a world where businesses can fail or thrive through connectivity and networks. The availability of secure, affordable networks allows organisations to connect offices, facilities, staff, management, customers, suppliers and partners together into a commercial ecosystem. In such an environment organisations are increasingly dependent on their networks for not just their day-to-day operational existence but also their current and future commercial fortunes.

Effective System Performance Suite on IBM eServer pSeries
Effective System Performance (ESP) test is a National Energy Research Scientific Computing Center (NERSC)-designed benchmark suite that provides a metric that focuses on operating system attributes for production-oriented parallel systems. These attributes include parallel launch time, job scheduling, preemptive job launch, and system reboot time. This paper highlights the improvement in Effective System Performance achieved on the IBM eServer pSeries 655 system.

NetFlow on Logical Interfaces: Frame Relay, Asynchronous Transfer Mode, Inter-Switch Link, 802.1q, Multilink Point to Point Protocol, General Routing Encapsulation, Layer 2 Tunneling Protocol, Multiprotocol Label Switching VPNs, and Tunnel
NetFlow is a Cisco IOS Software feature, designed to track, document and-optionally-accelerate the flow of IP packets as they traverse a network. NetFlow provides two key benefits to the end user. First, by tracking IP flows, NetFlow produces a detailed record of traffic flows on a network. This record can be used for a variety of purposes, including accounting, billing, network planning, traffic engineering, and user/application monitoring. Second, because NetFlow keeps a cache of active IP flows, it can be used in conjunction with Cisco Express Forwarding as a highly optimized routing cache, accelerating the flow of data as it passes from interface to interface. This paper examines how NetFlow is implemented on logical interfaces.

PCI-to-PCI Bridges and CardBus Controllers on Windows 2000, Windows XP, and Windows Server 2003
This paper describes issues hardware manufacturers should consider when designing hardware that includes PCI-to-PCI bridges or CardBus controllers, including resource allocation, problems associated with installing CardBus controllers behind PCI-to-PCI bridges, installing more than one device behind a CardBus controller, waking the system from a device behind a PCI-to-PCI bridge, the lack of subsystem IDs on PCI-to-PCI bridges and configuring PCI-to-PCI bridges with VGA cards.

This is the digital networked economy. Where connectivity is power
We live in a world where businesses can fail or thrive through connectivity and networks. The availability of secure, affordable networks allows organisations to connect offices, facilities, staff, management, customers, suppliers and partners together into a commercial ecosystem. In such an environment organisations are increasingly dependent on their networks for not just their day-to-day operational existence but also their current and future commercial fortunes.

Cable Modem Provisioning Scenarios
There are many different scenarios and permutations with regards to physically wiring cable modem termination systems (CMTSs). You could have a sparse mode where upstream (US) ports on the CMTS are kept separate, a dense mode where signal is fed to multiple US ports, multiple CMTSs on the same physical plant, or different card densities. These combinations affect what happens when provisioning, maintaining, and troubleshooting.

Management Strategy for Network Critical Physical Infrastructure
When choosing a management solution for the physical infrastructure of IT networks,management of individual devices is necessary in order to have visibility to the many datapoints required for the reliable operation of network-critical physical infrastructure.Element management solutions offer the optimum approach as they manage a particulartype of device and have the ability to assimilate and, more importantly, make manageablethe large volume of data necessary for network availability.<!-- management solutions, IT networks, devices, network-critical physical infrastructure, data, network availability, cost of deployment, cost maintenance, adaptability, business needs change, functionality, ease of integration -->

BindView Case Study: B&Q
B & Q is the UKs leading do-it-yourself and garden centre retailer, offering over 45,000 home improvement products for the occasional to serious do-it-yourself'er and trade professionals. B&Q needed a scalable solution to automate network reporting, detect any vulnerability and maintain the security of its environment across multiple platforms, which includes over 500 servers supporting over 35,000 users. Initially, B&Q chose BindView's bv-Control for Windows solution for timely reporting on its network, including stale user accounts, in order to take immediate, corrective action. Subsequently, B&Q chose bv-Control to manage and secure its SAP, UNIX, Microsoft Active Directory and Exchange environments, and is planning to deploy bv-Control IntelliPACS and bv-Control for Internet Security during 2003.

Maximizing Value With Multi-Service Access Solutions
This white paper addresses the ways to leverage the existing copper infrastructure to deliver voice and data services. The paper also describes new DSL technologies and ways to extend service coverage. The paper shows how to deliver bundled next generation network services such as VoIP, video, Ethernet-based data for new revenue generation.

Characterization of Optic Networks for High Bit Rate Time Division Multiplexed and Dense Wavelength Division Multiplexed Transport
The demand for greater bandwidth generally creates a need for increased network capacity. The telecommunications industry has responded to this demand with the design and deployment of new DWDM (dense wavelength division multiplexed) and high bit rate TDM (time division multiplexed) optical transport systems with capacities from 40 Gbps to 1.6 Tbps. These higher bit rates and narrower spaced channels make it necessary to examine impairments such as continuity, dispersion, and distortion, in order to qualify network performance, especially in uncharacterized and/or non-standard plants. In this paper, methods and procedures for the characterization of fiber optic networks are developed, data and results from field experiences are described, and the effect and impact on typical network configurations are discussed.

Central Bucks School District Makes the Grade With an IBM Solution
The Central Bucks School District (CBSD) manages some 25 elementary, middle and high schools in Bucks County, Pennsylvania. To keep up with changing technology and enrich the quality of education that it offers to students, CBSD sought to update its systems and augment its processes. In 2001, CBSD signed a deal to lease a private fiber-optic network that would connect all the sites around the district to the administration center, and more specifically to a new network operations center that was under construction at the time. In addition to the new server and storage solution, CBSD implemented a new voice over Internet Protocol (VOIP) system.

Starwood Prepares a Warm Global Welcome for Guests With SAP and IBM
Starwood Hotels and Resorts Worldwide, Inc is one of the world's largest hotel and leisure companies. SAP workload was rising rapidly, reaching around 500,000 dialogue steps (with a forecast 1,000,000) and almost 5,000 batch jobs daily. To maintain performance, it was clear that either an upgrade or a new system was required. Starwood selected a new IBM eServer iSeries Model 890, with 32 processors supporting three logical partitions (LPARs). Currently, 24 processors are activated, giving 25 per cent 'headroom' for expansion.

Whats all the fuss about Network Resiliency?
Providing a resilient network is a multi-layered process that allows enterprises to support current applications while providing a solid foundation for their future network growth. This white paper examines why you should care about network resiliency, what affects network resiliency, and how a resilient network should be designed.

Connecting Communities Using the Lotus Instant Messaging SIP Gateway
This paper shows one how to connect your Sametime infrastructure to another Sametime community or SIP-enabled community using the Session Initiation Protocol (SIP) for easy and secure exchange of instant messages. The Session Initiation Protocol (SIP) is a standard protocol defined by the Internet Engineering Task Force (IETF). SIP is an application-layer signaling protocol that handles interactive, multimedia sessions, including presence and instant messaging.

A Congestion Control Algorithm for Tree-Based Reliable Multicast Protocols
This paper contains a detailed description of the congestion control algorithm of TRAM, a tree-based reliable multicast protocol. This algorithm takes advantage of regular acknowledgements from the receivers that propagate back to the sender via the repair tree. This scalable feedback mechanism is used to collect receiver credits. Complementing the windowing mechanism, packet transmission is smoothed by using a data rate commensurate with the window size.

Updating ServeRAID Firmware/BIOS With RDM 4.11
This white paper explains how to use IBM Remote Deployment Manager (RDM) 4.11 (or a later RDM version) to update the firmware and BIOS on a ServeRAID adapter. There are other ways to flash a ServeRAID adapter (e.g., with the ServeRAID Support CD, with the ServeRAID diskettes, with the UpdateXpress CD, etc.). But using RDM to do this from a remote console on hundreds of systems concurrently, without having to visit the systems, is a powerful and easy way to accomplish this task. This White Paper is intended to help skilled RDM administrators to create deployment procedures and to understand the concepts involved.

Nokia High Speed Packet Access Solution
The volume of IP (Internet Protocol) traffic has already exceeded that for circuit-switched traffic in most fixed networks. Two key technologies, HSDPA (High Speed Downlink Packet Access) and HSUPA (High Speed Uplink Packet Access), offer breakthrough data speeds - theoretically up to 14.4 Mbps in downlink and up to 5.8 Mbps in uplink respectively - clearly higher than the most advanced 3G networks. The Nokia High Speed Packet Access solution benefits network operators by improving the WCDMA network's packet data capacity and enhancing spectral efficiency.

DHL Case Study: Optimizing Global Network Services with appareNet
To maintain its reputation for providing itscustomers with one of the worlds most reliableand far-reaching global networks, DHL Systemswas looking for enterprise-class software tohelp it find and diagnose network bottlenecks,including those caused by ATM and frame relayvendors and Internet Service Providers (ISPs)in many of the 228-plus countries it serves.<!-- duplex, bandwidth issues, bottleneck, ethernet -->

Systems Management APIs for z/VM
This paper describes the z/VM Systems Management Application Programming Interface (API), a programming interface to manage many aspects of a z/VM system. The interface is based on the Open Network Computing Remote Procedure Call (ONC/RPC) protocol, a platform-independent and language-neutral protocol for remote procedure execution. The Systems Management API is TCP/IP-based and provides a rich set of functions to handle many aspects of z/VM management.

Host Marriott Streamlines Business Processes and Costs With 3Com XRN, Voice, Data, and Service Solution
Founded in 1927 by the legendary Marriott family, Host Marriott Corporation is a premier hospitality real estate company with $8 billion in assets. To succeed, Host Marriott requires rapid and reliable voice and data communications with its properties, vendors, investors, and independent sister companies in the Marriott family. Recommended and installed by reseller CWPS, the 3Com voice and data solution is upgrading Host Marriott's communications and business processes while reducing its total telephone costs by 40 percent.

Lotus Instant Messaging and Web Conferencing
IBM Lotus Instant Messaging and Web Conferencing (Sametime) 3.1, with more than 9 million users, is the market-leading instant messaging and Web conferencing solution for business. Sametime provides presence awareness, instant messaging, and Web conferencing. This paper describes how to leverage the Sun Solaris 9 environment as a stable and scalable platform for Sametime 3.1.

VoiceGenie Speech-Enables Companies With IBM and Linux Solution
To improve customer service, companies are turning to innovative firms such as VoiceGenie Technologies Inc. Based in Toronto, Canada, VoiceGenie is a next-generation interactive voice response (IVR) system provider focused on delivering VoiceXML-based speech technologies. An IBM Embedded Solution Provider ESP) Partner, VoiceGenie has found an eager market willing to adopt its products to improve existing call center efficiency and lower costs. Equipped with IBM eServer systems running Linux, VoiceGenie's solutions allow customers the ease and comfort of speaking to an automated system.

Central Bucks School District Makes the Grade With an IBM Solution
The Central Bucks School District (CBSD) manages some 25 elementary, middle and high schools in Bucks County, Pennsylvania. To keep up with changing technology and enrich the quality of education that it offers to students, CBSD sought to update its systems and augment its processes. In 2001, CBSD signed a deal to lease a private fiber-optic network that would connect all the sites around the district to the administration center, and more specifically to a new network operations center that was under construction at the time. In addition to the new server and storage solution, CBSD implemented a new voice over Internet Protocol (VOIP) system.

Data Communications Networking - The Network That Powers The Network
Explore the Cisco Data Communications Network (DCN) solution. This interesting and informative video presents the latest developments in service provider operations and Data Communications Networking, as well as the full suite of Cisco offerings. Don't miss this unique opportunity to hear Cisco and industry experts discuss your Data Communications Networking options.

This is the digital networked economy. Where connectivity is power
We live in a world where businesses can fail or thrive through connectivity and networks. The availability of secure, affordable networks allows organisations to connect offices, facilities, staff, management, customers, suppliers and partners together into a commercial ecosystem. In such an environment organisations are increasingly dependent on their networks for not just their day-to-day operational existence but also their current and future commercial fortunes.

Color Ring-Back: Personalized Services for Increased Revenue
The quest to reduce capital expenditures is also leading operators to invest in platforms that can run several services simultaneously, reducing validation and deployment time, and enabling earlier market introduction and quicker revenue streams. One solution helping to meet these goals is RingTone from Tetco Technologies. This innovative service gives subscribers the ability to decide what a caller will hear during interconnection. This paper describes the features and benefits of RingTone Technology.

Chunghwa Telecom Utilizes BEA and HP for Its Customer Service Solution
Chunghwa Telecom is an industrial leader of the telecommunication service market in Taiwan. Facing the increasing loading pressure from Telecom Service Trouble Reporting Information System, Chunghwa Telecom decided to look for a better IT technology with acceptable price performance to not only upgrade the current system but also can meet their service innovation roadmap requirement. By applying the advanced Intel Itanium 2-based HP Integrity Server running BEA WebLogic Application for upgrading the "112 Trouble Reporting Information System", Chunghwa, implemented at all major MIS center which covers the north-TWN, the central-TWN, and the south-TWN center, HP Integrity technology has shown both the outstanding performance and cost effectiveness impressively to Chunghwa Telecom users.

Advanced Telecom Computing Architecture: Enabling Accelerated Deployments of Innovative Services While Reducing OpEx
This paper is important to all service providers looking to reduce operating expenditures and boost revenue through new service deployments or upgrades of existing infrastructures. This paper introduces the AdvancedTCA standard, its benefits, and impact on the industry. By reading this paper, managers and operators at service providers will gain a background in AdvancedTCA and learn how it helps benefit the bottom line for their operations.

OSS/BSS Reference Architecture and Its Implementation Scenario for Fulfilment
Mobile operators face challenges arising both from the changing business environment and from today's rapid diversification of systems. The advances made in understanding operator processes and systems interfaces should be embraced in order to build a sustainable basis for business. This white paper outlines the OSS and BSS integration reference architecture and its implementation using a service-oriented OSS middleware architecture based on NGOSS, J2EE and OSS/J. It further illustrates the benefits of an approach to BSS integration that is built on standard component-based OSS middleware.

Interference in the 2.4 GHz ISM Band: Challenges and Solutions
Most emerging radio technologies for Wireless Personal Area Networks such as the Bluetooth protocol are designed to operate in the 2.4 GHz ISM band. Since both Bluetooth and IEEE 802.11 devices use the same frequency band and may likely come together in a laptop or may be close together at a desktop, interference may lead to significant performance degradation. The main goal of this paper is to describe the interference problem and to highlight a coexistence framework for these technologies to operate in a proximal environment. It gives an overview of several coexistence solutions proposed for various interference scenarios. This paper presents several factors that may impact interference such as fragmentation and the choice of packet encapsulation and give simulation results for selected scenarios and configurations of interest.

Installing Cisco Unity Voice Mail for the Cisco ICS in an Existing Windows 2000 Domain
This paper describes the requirements and provides step by step instructions for installing Cisco Unity Voice Mail for the Cisco ICS 7750 into a customer's existing Windows 2000 Domain. The objective of this paper is to describe the setup of the customer's existing environment and describe the process of installing Cisco Unity into this existing environment.