Telecom Services

Mobile operators face challenges arising both from the changing business environment and from today's rapid diversification of systems. The advances made in understanding operator processes and systems interfaces should be embraced in order to build a sustainable basis for business. This white paper outlines the OSS and BSS integration reference architecture and its implementation using a service-oriented OSS middleware architecture based on NGOSS, J2EE and OSS/J. It further illustrates the benefits of an approach to BSS integration that is built on standard component-based OSS middleware. tech news

This white paper focuses on the opportunities for mobile network operators. By implementing a solution that puts the focus on the user and which can be deployed on leading mobile terminal and network platforms, it will be possible to offer new, informative, tailored, and entertaining services for both consumer and enterprise users. The operator puts a system in place that supports not only its own services but also offers smooth access to other services of interest to subscribers, while preserving their privacy. tech news

This white paper summarizes the impact that SMS-based electronic prepaid refill (e-refill) will have on the expansion of mobile services in low penetration markets with low income populations. Aimed at operators and other interest groups in the mobile industry, the paper highlights the potential of small denomination, scratch card-free prepaid refills to promote the growth of mobile ownership among low income users and to reduce operating costs. tech news

Serving 11 counties in Northeast Ohio, University Hospitals Health System (UHHS) is one of the state's largest medical networks. As the managed health plan unit for UHHS, Qual Choice provides its nearly 200,000 members access to over 30 hospitals and more than 4,700 primary care and specialist physicians. They needed an integrated voice and data network to satisfy their key business requirements for the growing infrastructure. They chose Avaya because of their ability to meet each of the business requirements and deliver the best total solution-extremely strong VoIP technology and applications that were fully surrounded by expert convergence support. tech news

On October 25, 1994, President Clinton signed into law the Communications Assistance for Law Enforcement Act (CALEA). The main purpose of CALEA is to define a telecommunications carrier's duty to assist law enforcement agencies with the lawful interception of communications and the collection of call-identifying information in a constantly changing telecommunications environment. To ensure that law enforcement agencies can continue to conduct court authorized surveillance of wire or electronic communications, CALEA states that telecommunications carriers are required to meet the assistance capability requirements set forth in Section 103 of the act. tech news