Telephony Systems / PBX

Founded in 1927 by the legendary Marriott family, Host Marriott Corporation is a premier hospitality real estate company with $8 billion in assets. To succeed, Host Marriott requires rapid and reliable voice and data communications with its properties, vendors, investors, and independent sister companies in the Marriott family. Recommended and installed by reseller CWPS, the 3Com voice and data solution is upgrading Host Marriott's communications and business processes while reducing its total telephone costs by 40 percent. tech news

One of the biggest communications challenges businesses face today is the fragmented landscape of networks, protocols and devices. This white paper provides an overview of a solution to this growing issue that delivers tangible benefits while providing significant competitive advantages. tech news

Explore the Cisco Data Communications Network (DCN) solution. This interesting and informative video presents the latest developments in service provider operations and Data Communications Networking, as well as the full suite of Cisco offerings. Don't miss this unique opportunity to hear Cisco and industry experts discuss your Data Communications Networking options. tech news

The Cisco IP Contact Center Express Edition (formerly Cisco IP ICD) product provides the functionality, ease of implementation, and price/performance that midsized contact centers demand of an advanced contact center solution: automatic call distribution (ACD), interactive voice response (IVR), and computer telephony integration (CTI) on a single platform. Offering a flexible and comprehensive set of queuing and contact routing options, complete CTI functionality, and inherent reporting capabilities, Cisco IPCC Express is an "out of the box" ACD solution that is easy to deploy, configure, manage, and scale. As a result, Cisco IPCC Express enables businesses to significantly improve customer service while controlling costs. tech news

The IP Telephony market is rapidly growing as more and more enterprises recognize the benefits of using IP telephony in their enterprise infrastructures: a single network for data, voice and video, drastic drops in moves, adds and changes, allowing IT to truly track their cost savings and new applications for building customer relationships and increasing employee collaboration. Existing enterprise sites are migrating to IP telephony technology while new buildings are being wired from the start for IP telephony. Download this white paper to learn how management tools are required at every stage of migrating an enterprise to IP telephony, and how HP offers these management tools that can help every step of the way. tech news