Voice / Data Integration

This paper describes the requirements and provides step by step instructions for installing Cisco Unity Voice Mail for the Cisco ICS 7750 into a customer's existing Windows 2000 Domain. The objective of this paper is to describe the setup of the customer's existing environment and describe the process of installing Cisco Unity into this existing environment. tech news

Delivering new customer services or improving existing ones, while controlling costs, is a challenge for all companies. To address these needs, service providers can leverage existing web infrastructures to build telephony voice applications. The objective of this session is to present the new technologies enabling advanced voice interactive services (e.g. large-scale interactive voice response platforms, unified messaging systems, voice portals with information services like banking, driving assistance, etc). tech news

Oracle Corporation is one of the world's largest enterprise software companies, offering databases, tools and application products, as well as related consulting, education, and support services. Oracle is home to multiple, disparate and sometimes legacy data and telecom systems that are poorly integrated, if at all. To reverse this trend, the company's executive management decided to revamp its data and communications infrastructure with Oracle's own products - in effect, practicing what the company preaches everyday. To date, Oracle has deployed four of the products in its Collaboration Suite - Oracle Files, Wireless & Voice, E-mail and Voice Mail & Fax. tech news

Increased competition coupled with the lack of service differentiation has led to intense price competition for basic services. End-users are now faced with a wide variety of telecommunications options. This white paper explains the role and need of service differentiation and the architecture available for generating converged and next-generation services. tech news

VoIP has established itself as a robust technology having the necessary quality of service for business communications. HiPath OpenScape, a suite of presence-aware, real-time communications software combines the power of presence and managed availability to traverse different IP networks. Find out how to not only save time and boost productivity with HiPath, but how to minimize stress and enable a much better business life style in the workplace. tech news