Back OfficeOffshore Services: Maximizing the Benefits for Financial Institutions This paper identifies offshore services trends, drivers, risks and challenges, as well as offshoring's overall impact on financial services institutions. It also sets out a new value proposition - one that maximizes benefits of offshore services for FIs - based on lessons learned and research into the offshoring capabilities of service providers.
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Introduction to Microsoft Entourage 2004 This session, presents an overview of the new features in the latest version of the Entourage client. Microsoft Entourage 2004 is part of the Microsoft Office 2004 suite of applications for the Macintosh. It will also cover troubleshooting tips and scenarios.
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Heavy Reading's 2003 OSS Market Perception Study The chaos that has long defined the operations suport system (OSS) market shows no sign of abating and in fact is escalating on many fronts. As carriers scramble to roll out new services and integrate existing product lines to run more cost-effectively, the strain on their back office systems is growing. The chaos presents both promise and peril to suppliers of OSSs. On the positive side, OSS suppliers may be looking at a once-in-a-lifetime opportunity to secure huge and lucrative contracts from big incumbent carriers. Download this market perception study to take a closer look at how OSS suppliers are viewed by their prospective customers.
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StarOffice Software XML-Based Configuration This white paper explains the importance of StarOffice XML configuration. The cost of maintaining a large office suite installation can be high. The StarOffice Configuration Manager provides a powerful solution to this problem by using a central repository for configuration items. System administrators can easily administer a StarOffice software installation with a simple Internet browser.
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Advantages of the OpenOffice.org XML File Format Used by the StarOffice Office Suite The StarOffice office suite is based on an open source project that was founded by Sun Microsystems and the OpenOffice.org organization. As a result, both the StarOffice and OpenOffice.org office suites use exactly the same file format. This white paper looks at the benefits and business aspects of an extensible Markup Language (XML) file format.
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