Project Management

Large companies competing in today's global environment are being challenged to deliver consistent high-quality customer care anytime, anywhere in the world. Agile organizations that can ramp up quickly to consolidate operations and standardize processes will find competitive advantages in lower operating costs and improved customer satisfaction. Global management and sourcing of these consolidations enable large global companies to not only move faster, but to do so at the best price possible. tech news

With the landscape of our industry being more budget-focused today than ever before, business and IT managers are being forced to show results from both technical and business perspectives, according to a single overall goal or plan. When planning the implementation of a software application, it is extremely important to place emphasis on identifying the business need(s) in enough detail to allow you to define how you will address those needs. This white paper explains the important steps to be followed in successful software implementation. It also provides an overview on project management institute and project management. tech news

Farmers Insurance stores its customer policies on one of the largest databases in the world. When application resource demand grew from 500 MIPS (millions of instructions per second) to 7,500 within a span of 10 years, the IT group was forced to find a solution that would help reduce soaring costs. The IT group at Farmer's Insurance used STROBE to capture application inefficiencies on its policy database, which allowed for better utilization of MIPS (millions of instructions per second). This saved on upgrade costs and improved user response times. tech news

When Dell Technology Consulting (DTC)-the consulting and implementation services arm for Dell Corporation-faced a growing need to run its consulting business more efficiently, it turned to Changepoint to provide a solution. Changepoint Professional Services Automation software integrated key business processes such as marketing and sales management, engagement management, project management, resource management, time and expense tracking, and invoicing. With a central system repository in place for project, operational and financial information, DTC could manage its professional services divisions more effectively with valuable statistics based on key business metrics to deliver products and services to customers sooner. tech news

The management team of Integris Health, the largest not-for-profit health system in Oklahoma, wanted more controls and processes in place to keep better track of quality and customer services in 11 hospitals and various other statewide medical facilities. After evaluating a number of automated management solutions, the healthcare provider decided on Changepoint. Changepoint provided the automated management capabilities the healthcare provider needed to transform IT operations from a cost center to a value center. tech news